MrGreen Terms and Conditions

Welcome to MrGreen Casino. These Terms and Conditions govern your use of our website, mobile applications, and all gaming, betting, and poker services we provide. We are Mr Green Limited, registration no. C43260, with our registered office at Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, operating as part of the evoke plc group. By creating an account, completing a mr green login, or placing a mr green bet, you confirm that you have read, understood, and agree to be bound by these terms in full.

Acceptance of These Terms

We operate under Malta Gaming Authority licence MGA/CRP/121/2006, and we have provided our services since 2007. Many players search for a mrgreen review or a mr green casino review before joining, and we believe the clearest answer comes directly from us as the licensed operator. When you register with mrgreen, you accept these Terms and Conditions in their entirety, along with our Privacy Policy and Responsible Gaming policy. If you do not agree with any part of these terms, you must not use our services.

Eligibility and Restricted Territories

We primarily serve players in Europe, including Austria, Ireland, and the Nordic countries, as well as Canada. Our services are offered in English, with German localisation available for our Austrian players. You must be at least 18 years old, or the legal age of majority in your jurisdiction, to hold an account with us.

We do not accept players from Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, the Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the USA, Zimbabwe, or any jurisdiction where participation in our services would conflict with local law. It is your responsibility to confirm that online gambling is legal in your location before you register.

Account Registration and Login

To use mr green casino, you must create a personal account and provide accurate, complete information. We may request identity and payment verification documents at any time, including before your first withdrawal. Each person is permitted only one account; duplicate accounts, shared devices, or shared payment methods may result in suspension.

Once registered, you can access your account through mr green login on desktop or through the mrgreen app and mr green app on iOS and Android devices. You are responsible for keeping your mrgreen login credentials confidential and for all activity that occurs under your account.

• We require you to provide truthful registration information
• We may suspend accounts pending verification checks
• You must not allow anyone else to use your mr green casino login

Currencies, Deposits and Withdrawals

We accept EUR, USD, CAD, NOK, GBP, DKK, and SEK. The minimum deposit is 10 EUR, 10 USD, or 10 CAD depending on your chosen method, and we support Visa, Mastercard, Skrill, NETELLER, Paysafecard, Rapid Transfer, Sofort, Trustly, EPS, Apple Pay, Interac, MuchBetter, PayPal, MobilePay, and bank transfer, among others.

Our minimum withdrawal amount is 30 EUR or equivalent, though some methods allow lower amounts. Every mr green withdrawal is processed back to the original deposit method where possible; where this is not supported, we use bank transfer instead. Withdrawal fees may apply above certain thresholds, and we may combine multiple withdrawal requests made within 24 hours into a single payment. Processing generally takes 3-5 working days, though card withdrawals may take up to 8 days and wire transfers up to 10 days, depending on the method and your verification status.

Games and Software Providers

We offer more than 2,000 games in total, including over 1,500 mr green slots, alongside table games, video poker, scratch cards, and daily jackpots. Our mr green live casino and mrgreen live casino sections feature roulette, blackjack, baccarat, Casino Hold'em, Dragon Tiger, Super Sic Bo, craps, and game shows such as Crazy Time and Monopoly Live, powered by Evolution. Our full games library includes titles from NetEnt, Microgaming, Red Tiger, Relax Gaming, Yggdrasil, Play'n GO, Quickspin, and other trusted studios.

Beyond slots and live tables, we provide poker and mr green betting through our sportsbook, covering football, basketball, tennis, and horse racing with both pre-match and live betting markets. All outcomes generated through our systems are final unless we determine, at our discretion, that a technical error has occurred.

Bonuses and Promotions

We offer a Casino Welcome Bonus of 100% up to $500 plus 200 free spins on selected slots, available to new players who make a qualifying deposit of at least $10. Our mrgreen bonus and mr green bonus offers, including the mrgreen no deposit bonus and mr green no deposit bonus promotions where available, must be claimed within 48 hours of crediting and are subject to a standard 30x wagering requirement within 30 days unless stated otherwise.

To claim select offers, you may need to enter a mr green promo code, mrgreen promo code, mr green bonus code, or mrgreen bonus code during registration or in your account. Free spins are typically valued at $0.10 each and expire within 14 days. Game contribution towards wagering varies: slots, scratch cards, and keno contribute 100%, table games such as blackjack and roulette contribute 10%, and craps contributes 5%. We limit our mrgreen casino bonus and mr green casino bonus offers to one per person, household, device, email address, payment account, and mobile number, and any mrgreen casino no deposit bonus or mr green casino no deposit bonus we grant is void if you attempt to claim more than one welcome offer. Requesting a withdrawal while a bonus is active will forfeit any remaining bonus funds.

Loyalty Program

Through Mr Green Club, we award points on real-money wagers, though bets placed with bonus funds do not earn points. We collect your rewards, free spins, and bonus offers in the My Rewards section of your account. Points and bonus points not used within 90 days of your last login are forfeited.

Customer Support

Our support team is available via email, live chat, and our online Help Center, with live chat staffed from 8am to 8pm. We provide assistance in English and German. If you have a question about a mrgreen withdrawal, a promotion, or your account, you can reach us at customerservice@mrgreen.com or through our contact form directly on the site.

Responsible Gaming

We are committed to promoting safer gambling practices. We provide tools including deposit limits, loss limits, session reminders, self-exclusion, and links to independent support organisations. If you feel your gambling is becoming a concern, we encourage you to contact our support team immediately for guidance on the tools we offer.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory, operational, or commercial changes. We will publish the revised terms on our website, and your continued use of our services after such changes constitutes your acceptance of the updated terms. We recommend that you review this page periodically.

Governing Law and Complaints

These terms are governed by the laws of Malta and the conditions of our MGA licence. If you have a complaint, we ask that you first contact our customer support team so that we can attempt to resolve the matter directly. Should we be unable to reach a resolution, you may escalate your complaint to the relevant licensing authority in accordance with our licence conditions.